apple store online pre-orders suck!
Within hours of Steve Job’s keynote announcing the iPod Touch I put in my pre-order for one. I’ve been waiting months for a widescreen iPod. Ever since my video iPod (or iPod classic as they’re called now) was stolen, I’ve been waiting for a new version of the iPod before going out and purchasing one. There’s some part of me that hates purchasing the exact same piece of technology that I already owned. Even though I loved my old iPod, I couldn’t bring myself to put up the money for the exact same thing. I wanted something better, cooler, sexier.
So when the Touch was announced, I knew immediately that I was going to buy it. I pre-ordered it because I assumed that would be the fastest way to get one. If I had known that people walking into Best Buys and Apple stores last week were going to be able to buy them off the shelf before mine even ships, then I would have held off and got one from the store. To add insult to injury, the status of my order is “Prepared for Shipment”. This status is some state where I cannot change or cancel my order and am left to do nothing but wait.
Thanks Apple! This is the first and last time I use the apple online store to buy anything.
September 24th, 2007 at 4:20 pm
[...] I did finally get my ipod, after a week of watching other people who didn’t pre-order play with theirs. I’m not bitter though. One thing I’ve noticed is that the iPhone version of Safari and [...]
November 17th, 2007 at 9:12 am
I’ve had similar experiences with Apple pre-orders, as well. When I purchased my new wireless keyboard, for example, they didn’t ship it until they were plentiful on store shelves. There isn’t any reason for customers to pre-order unless there’s some additional value for coughing up money far ahead of time, so thumbs down to Apple for not including any Awesome Sauce.